PRIVACY POLICY


This Privacy Policy governs the manner in which EmGurukul collects, uses, maintains and discloses information collected from Users (each, a "User") of this Website. This privacy policy applies to all the products and services offered by EmGurukul.
1. PERSONAL IDENTIFICATION INFORMATION:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register themselves on the Website, place an order, and/or in connection with other activities, services, features or resources which we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related activities.
2. NON-PERSONAL IDENTIFICATION INFORMATION:
We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about User’s means of connection to our Website, such as the operating system and the internet service providers utilized and other similar information.
3. HOW WE USE COLLECTED INFORMATION:
EmGurukul may collect and use User’s personal information for the following purposes:
  1. To improve customer service – Information which User provide helps us respond to User’s service requests and support more efficiently.
  2. To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
  3. To improve our Website - We may use the feedback which User provide to improve our products and services.
  4. To process payments - We may use the User’s information provided by them while placing an order only to provide service against such order. We do not share this information with outside parties except to the extent necessary to provide the service.
  5. To send periodic emails - We may use the email address to send User’s information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive e-mails that may include updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Website.
  6. Purchase and delivery of products and services -We use User’s personal information to take and fulfill orders, deliver products and services, process payments, and communicate with User about orders, products and services, and promotional offers.
  7. Comply with legal obligations- In certain cases, we collect and use User’s personal information to comply with laws. For instance, we collect from User, the information regarding place of establishment and bank account information for identity verification and other purposes.
  8. Communicate with User -We use Users personal information to communicate with User in relation to services via different channels (e.g., by phone, e-mail, chat).
  9. Fraud Prevention-We use personal information to prevent and detect fraud and abuse in order to protect the security of our Users.
4. HOW WE PROTECT USER INFORMATION:
  • We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information, username, password, transaction information and data stored on our Website.
  • We work to protect the security of User’s personal information during transmission by using encryption protocols and software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling payment card data.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. For our security procedures we may request proof of identity before we disclose personal information to User themselves.
  • It is important for User to protect against unauthorized access to User’s password and to User’s computers, devices and Websites. User should ensure to sign off after they finish any interaction on the Website while using a shared computer.
5. SHARING USER INFORMATION: :
We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf. We may share User’s information with these third parties for those limited purposes provided that User give us prior consent for the same.
6. CONDITIONS OF USE, NOTICES AND REVISIONS:
If User choose to use our services, their use and any dispute over privacy is subject to this notice and our Conditions of use, including limitations on damages, resolution of disputes, and Website of the prevailing law in India. If User have any concern about privacy at EmGurukul please contact us, and we will try to resolve it. EmGurukul may at its sole discretion update this privacy policy at any time. Users should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about Users and User’s account. User acknowledge and agree that it is User’s responsibility to review this privacy policy periodically and become aware of modifications.
7. CONTACT US:
If User have any questions about this Privacy Policy, the practices of this Website, or User’s dealings with this Website, please visit contact us Page